Autonomous Resolution Agent
AI Support That Actually Resolves — Not Just Responds
Retailers are tired of 'dumb' chatbots that point customers to an FAQ page. The Autonomous Resolution Agent doesn't just talk — it executes. Integrated directly into Shopify and your CRM, it autonomously processes refunds, tracks packages, and resolves tickets without human intervention.
Why Choose Autonomous Resolution Agent?
Powerful features that transform how you work
AI That Executes
Not just a chatbot — it authenticates users, locates packages via carrier APIs, processes refunds, and updates inventory simultaneously.
Strict Guardrails
Role-based access and configurable thresholds ensure the AI cannot issue unauthorised refunds above your set £ limit.
40% Tier-1 Resolution
Autonomously resolves 40% of tier-1 support tickets — refunds, order tracking, cancellations — with zero human intervention.
Deep Platform Integration
Plugs directly into Shopify, WooCommerce, and major CRMs via secure APIs for true end-to-end action execution.
See It In Action
Beautiful, intuitive interfaces designed for productivity
Resolution Dashboard
Real-time view of autonomous resolutions, escalations, and customer satisfaction metrics
Powerful Features
Everything you need to succeed, built into one platform
Autonomous Actions
- Automated refund processing
- Real-time order tracking via carrier APIs
- Customer authentication
- Inventory status checks
- Cancellation and exchange handling
Platform Integrations
- Shopify API connector
- WooCommerce integration
- CRM sync (Salesforce, HubSpot)
- Carrier tracking APIs
- Payment gateway integration
Safety & Control
- Configurable refund thresholds
- Role-based action permissions
- Human escalation triggers
- Full action audit logging
- Fraud detection guardrails
Analytics & Insights
- Resolution rate tracking
- Customer satisfaction scoring
- Cost-per-resolution analytics
- Escalation pattern analysis
- AI confidence reporting
See the Resolution Agent in Action
Watch a simulated support ticket get fully resolved — from authentication to refund — without any human involvement
Interactive Demo Coming Soon
Experience the full power of Autonomous Resolution Agent with our live interactive demo. Book a personalized walkthrough with our team.
Fully Interactive
No Sign-up Required
Real Sample Data
Trusted by Industry Leaders
See what our customers have to say about Autonomous Resolution Agent
"Our old chatbot was a glorified search bar. The Resolution Agent actually processes refunds and tracks packages. Support costs dropped 35% in month one."
Chris Taylor
Head of Customer Experience, Urban Style Co
"The guardrails gave us confidence. We set a £50 refund cap and the AI handles everything below it perfectly. Our agents now focus on complex issues only."
Laura Mitchell
E-Commerce Director, GreenLeaf Retail
Ready to Transform Your Business?
Join hundreds of businesses already using Autonomous Resolution Agent to streamline operations and boost productivity.